Privacy Policy

Who we are

Our website address is:

Information you share with us

The information you share with us can be used for Southampton Twins and Supertwins operational purposes. Southampton Twins and Supertwins is not in the business of selling information about you. This notice tells you what information we collect, steps we take to protect and secure it, how we use and share the information, and finally, how you can contact us with questions or concerns.

Information we gather

Southampton Twins and Supertwins:

  • Collects personal information when you get in contact with us and when you post content on the media platforms.
  • May combine information about you that we have with information we obtain from business partners or others.
  • May also collect information about your transactions with us and with some of our business partners. This information might include information necessary to process payments due to us from you such as your credit card number, or gift aid declarations.
  • Uses Google Analytics to analyse how visitors to our website use it and so that we can make it useful and relevant. You can read a separate privacy policy for Google Analytics on their website »
  • Uses information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact and research.
  • May gather information that you tell us about yourself for our membership or pastoral records, we will do this in line with our Data Protection Policy.
  • Will process personal data relating to those who work or volunteer within Southampton Twins and Supertwins as appropriate in line with Data Protection legislation. This is for safer recruitment purposes. This personal data includes identifiers such as names and National Insurance numbers and sensitive personal data such as criminal records. For roles where it is appropriate we will require individuals to apply for a DBS disclosure. Once complete we will store the details in line with the Southampton Twins and Supertwins Data Protection policy. 

Information use, sharing and disclosure

Southampton Twins and Supertwins does not share personal information we learn about you from your use of the services or this web site with others except as described in this policy. We do not share your information with unrelated third parties for their direct marketing purposes.

Southampton Twins and Supertwins may use or share your personal information where it is necessary for us to complete a transaction, to operate or improve Southampton Twins and Supertwins and related products and services, to do something that you have asked us to do, or tell you of products and services that we think may be of interest.

Where you are contacted with an offer or service based on information you have shared with (and associated sub-domains), we will do our best to provide you with an opportunity to opt-out of receiving such further communications at the time you are contacted.

We may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Southampton Twins and Supertwins terms of use, or as otherwise required by law.

If there is ever a change to how Southampton Twins and Supertwins uses or intends to use personal information, we will post that change to this policy.

 How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Generally speaking, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website contains links to other websites, because we think you’ll find them interesting. However, once you have used these links to leave our site, you should remember that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


If you would like to opt out of being in Southampton Twins and Supertwins photos please do so when completing your membership form.

We take no responsibility for photographs taken by other individuals whilst at Southampton Twins and Supertwins.

Confidentiality and security

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.

We use physical, electronic, and procedural safeguards to protect personal information about you.

In certain areas, Southampton Twins and Supertwins may use SSL encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. If Southampton Twins and Supertwins learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. Southampton Twins and Supertwins may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the web site. Southampton Twins and Supertwins may also send an email to you at the email address you have provided to us in these circumstances.

More information and contacting Southampton Twins and Supertwins

If you have a privacy concern regarding Southampton Twins and Supertwins, or this policy, and if you cannot satisfactorily resolve it through the use of this web site, you should contact us, via the contact page.

Should you wish to see the full Southampton Twins and Supertwins Data Protection Policy, please contact us and we will review your request.

If you object to any sharing of your personal information that may be permitted under this policy, you may do so by writing us at the above address. We will take reasonable steps to accommodate your requests as they relate to our advertising practices. In some instances, honouring your requests may interfere with or impede your ability to use the Service or may require us to terminate our relationship.